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Work · Public-facing digital services
Auditing and remediating a customer-facing application against WCAG 2.1 AA, cutting legal exposure and reaching the audience most sites currently lock out.
This is a solution blueprint — a reference architecture we can build for your business. The figures above are cited industry benchmarks for this class of system, not results claimed for a named client.
The pipeline we'd build
4 stages
Stage 01 · Audit
An automated and manual WCAG 2.1 AA audit — axe-core plus real screen-reader testing.
A public-facing service portal carried the same failure patterns WebAIM finds on the vast majority of scanned home pages — low-contrast text, unlabeled form fields, keyboard traps — each one a barrier for a meaningful share of visitors.
We run an automated + manual WCAG 2.1 AA audit (axe-core plus real screen-reader testing), then remediate component-by-component using accessible primitives with semantic HTML and focus management built into a shared design system, not patched on per page.
Closing these common failure classes addresses both the litigation trend UsableNet tracks (5,000+ US filings in 2025 alone) and the roughly 1-in-4 US adults the CDC reports living with a disability.
WebAIM's 2025 scan of the top one million home pages found 94.8% still carry at least one detectable WCAG failure, averaging 51 errors per page — evidence that accessibility gaps are the industry default, not the exception. UsableNet's 2025 year-end report counted over 5,000 US digital-accessibility lawsuits filed in a single year, up from 4,187 in 2024.
The most common WCAG failures aren't exotic — they're the same handful of mistakes repeated across nearly every non-compliant site: low-contrast text, images missing alt text, form fields with no accessible label, and keyboard traps in custom widgets. The table below breaks down where WebAIM's 2025 scan found the failures concentrated.
Share of the top 1M scanned home pages exhibiting each failure
| Typical fix | ||
|---|---|---|
| Low-contrast text | 79% | Design-token contrast audit |
| Missing image alt text | 55% | Alt-text pass in CMS/build |
| Empty or missing form labels | 48% | Accessible form primitives |
| Missing document language | 16% | One-line HTML attribute |
WebAIM, "The WebAIM Million" 2025 report (webaim.org/projects/million/2025) — illustrative allocation by failure type, based on the report's published category breakdown.
We run an automated + manual WCAG 2.1 AA audit (axe-core plus real screen-reader testing), then remediate inside a shared component library — buttons, forms, and navigation get fixed once, not on every page that reuses them — using accessible primitives (Radix UI) with semantic HTML and focus management built in, the same approach behind our own site's design-system rebuild.
Closing these common failure classes both reduces exposure to the litigation trend UsableNet tracks and opens access to the roughly 1-in-4 US adults the CDC's Disability and Health Data System reports living with a disability — a market segment most non-compliant sites are quietly locking out.
Client
Solution blueprint
Sector
Public-facing digital services
Service
Studio Engineering
Kind
blueprint
Headline result
94.8% · Home pages with a detectable WCAG failure, industry-wide
Handover
Documented, tested code in your repository
Is 94.8% of sites having failures really accurate?
Yes — that's WebAIM's own published 2025 scan of the top one million home pages (webaim.org/projects/million), not an estimate. It's a widely-cited, primary-source figure, not a fabricated statistic.
Does fixing accessibility slow down future feature development?
The opposite, once it's in the design system. Fixing accessibility ad-hoc on every new page is slow; fixing it once in shared components (buttons, forms, nav) means every future feature inherits compliance automatically.
What happens if we ignore this?
UsableNet's 2025 year-end report counted over 5,000 US digital-accessibility lawsuits filed in that year alone — real legal exposure, not a hypothetical risk, on top of the roughly 1-in-4 US adults the CDC reports living with a disability who are locked out of a non-compliant site.
Related service
Web & mobile your customers notice.
Related reading
Related work
We'll send the architecture and a realistic timeline for your version of this — no obligation.